That Email From Your Other Account? We Caught It.
A good EA does not throw away mail from someone they do not recognize. They set it aside, check who it might be, and ask you. That is how Campfire handles email.
A great executive assistant doesn't throw away mail from someone they don't recognize. They set it aside, check if the sender looks familiar, and ask you what to do.
That's how Campfire handles email.
You forward messages to your Campfire project. AI reads them and pulls out tasks, commitments, and decisions as cards. But sometimes the email comes from an address that isn't on the team. A contractor using personal Gmail. A client replying from a shared inbox. Someone on your team sending from their phone, signed into a different account.
Campfire holds the email and asks you
You get a notification with the sender's name, subject line, and a preview of what they wrote. Enough to decide in seconds: this person is legit, or they're not.
It notices when something looks familiar
Say "jon.crowel@gmail.com" sends an email to your project, and "jon.crowell@gmail.com" is already on your team. Campfire flags the one-character difference and suggests the right person. One click to confirm.
This same detection catches something more dangerous. Typosquatting — deliberately misspelling someone's email to impersonate them — is one of the oldest phishing tricks in the book. When "sarah.jones@acme.com" is on your team and an email arrives from "sarah.jones@acme.co", you'll see the warning before anything gets processed.
One click teaches the system
Accept the email, assign it to the right team member, and the EA takes care of the rest. The email runs through AI extraction. That alternate address links to their profile. Future emails from that address process automatically.
It learned who they are. It won't ask again.
Suspicious senders get blocked just as easily
One click. A sender dashboard tracks who's emailing your project, acceptance rates, and blocked addresses.
This is what a good EA does
It doesn't lose mail. It doesn't let strangers walk in unchecked. It holds what it isn't sure about, uses judgment to suggest an answer, and lets you make the final call. Then it remembers, so it never has to ask twice.
- Emails from alternate addresses never disappear
- New contractors and clients can send before formal onboarding
- Phishing attempts get flagged before they reach your project
- The system gets smarter with every decision